We would never want you to be unhappy! If you are unsatisfied with your purchase, please reach out with the reason why you were dissatisfied with proof that you have completed the workbook and gone though the course within the first 30 days and we will give you a full refund.
Due to the immediate, direct access to all course materials, videos and assets, we can only offer refunds for students that have taken the time to go through our course and completeled the workbook. I standby my course and all of our supporting materials and I know if you take the time to learn you will love this course.
Please read the details and description of each module. I want to ensure that you have the best experience possible. Feel free to email me with any questions about enrolling and I will always give you an honest answer – so you can make the best decision for you.
FULL REFUND POLICY
Hello, I’m Jaco Vienings, and it’s my goal to ensure you are completely satisfied with your purchase of One Weekend To Wine Wisdom. If you have any questions or problems, please let me know as soon as possible by sending an email to jaco@grapeunknown.com. My team and I are committed to rectifying your situation as quickly as possible.
If you wish to request a refund for your enrollment in One Weekend To Wine Wisdom, please understand that you are agreeing to the following conditions at the time of our purchase.
To be eligible for a refund, you must submit your request via email to jaco@grapeunknown.com before 11:59pm Eastern Standard Time on the 14th day following your purchase. Accompanying your request should be proof of effort, meaning evidence that you attempted the work in the course to achieve the promised results. This proof will be reviewed, and an attempt to help correct the issue will be sought first. If I cannot help solve the issue, a prompt full refund will be issued. However, this is also dependent on the proof of work being found substantial enough to warrant the refund. Negligible effort is not satisfactory.
However, after you submit your materials, please be aware that all refunds are discretionary. The point of this policy is to give people the chance to try the system taught in One Weekend To Wine Wisdom, and if results are not achieved, they can get their money back. This refund policy was put in place to prevent theft of materials by people who do not want to pay for the program but still wish to benefit from it.
No refunds will be provided more than 14 days following the date of purchase. If you opted for a payment plan and you do not request a refund by the end of the 14th day, you are required to complete the remaining payments of your payment plan. Failure to make timely payments as part of your payment plan will result in your access to the course membership area being restricted until payments are resumed.
In the event that your refund is denied, you will still be entitled to all benefits of One Weekend To Wine Wisdom, including the support that comes with your purchase, and it will be my pleasure to continue working with you to achieve results.